Accessibility statement

This statement covers the website adobeauty.it, the online shop of A.D.O. Medical S.r.l. (Via del Tipografo 2/2, 40138 Bologna, Italy), in all the languages in which it is published. It is made under Italian Legislative Decree 82/2022, which implements Directive (EU) 2019/882 on the accessibility requirements for products and services.

On the site you can browse the catalogue of equipment and furniture for beauty salons, spas and practices, search for a product, read its page with price and availability, add it to the cart and buy it. With an account you can review your orders, manage addresses and details, download the invoice when available and request a return or withdrawal.

You choose the products and add them to the cart; at checkout you enter your details, the delivery address and whether you are buying for personal use or for your professional activity. Before paying you see a summary with prices, VAT, delivery cost and delivery time. You can pay by card and other electronic methods or by bank transfer. After the order you receive a confirmation email and you can follow it from the order page.

Delivery, returns, refunds and warranty are described on their own pages, reachable from the bottom of every page of the site.

The site is built according to the European standard EN 301 549 and the WCAG 2.1 guidelines, level AA. In practice:

Keyboard: every function, including cart, checkout and payment, works without a mouse. The first element of every page is the “Skip to content” link and the element you are on is highlighted.

Screen readers: pages have titles, headings and ordered regions; form fields have a label; product images have alternative text; the language of every page is declared.

Colours and contrast: texts meet the minimum contrast required and no information relies on colour alone.

Zoom: you can enlarge the page up to 400% without losing content and without scrolling horizontally.

Forms and errors: if something is missing or wrong, the message appears next to the field, is read by the screen reader and the cursor moves to the first field to correct.

Sign-in and payment: to sign in you only need email and password, with no tests to pass. The card payment form can be completed entirely from the keyboard and, as an alternative, you can pay by bank transfer.

We sell professional equipment made by other manufacturers. When the manufacturer provides accessibility information about a product, we show it on the product page. Technical sheets and manuals in PDF are the manufacturers' documents: the essential information is given in the text of the product page and, on request, we provide the content in an alternative format.

We check the site with automated analysis tools and with manual keyboard and screen-reader tests along the whole journey: catalogue, product page, cart, checkout, payment, customer account and return request, also with the page enlarged. The last full check was on 12 October 2026.

We repeat the check every time the site receives new pages or functions, and we fix the problems that emerge or that are reported to us.

We do not detect or record the use of assistive technologies, nor do we collect data from which a disability could be inferred. If you write to report a barrier, we use what you tell us only to reply to you and to fix the site.

If you run into a barrier, or need information in a different format, write to us at info@adobeauty.it or call +39 051 302471, during the hours shown on the Contact page. Tell us the page and what did not work: we reply within 30 days.

If our reply does not satisfy you, in Italy you can contact the Agenzia per l'Italia Digitale (AgID), the authority that supervises the accessibility of services. In the other countries of the European Union you can contact the competent national authority.